Outgrid – Multi-Purpose Elementor WordPress Theme
Changelog
v. 1.1.1 – 16 September 2024
UiCore Framework 5.1.1 NEW - PHP filter to add custom attributes to header cta NEW - PHP filter to remove theme version from console log FIX - Fixed issue with blog post animations FIX - Fixed mobile menu scroll bug FIX - Fixed issue with Elementor spacer size FIX - Reduced blog titles spacing UiCore Elements 1.0.10 UPD - Changed Icon Box Widget content padding to not impact images if set as full width UPD - Added ‘px’ option to Testimonial Widget’s avatar size, allowing small avatars to fit better UPD - Turned Icon List Widget ‘Vertical Alignment Offset’ option responsive UPD - Turned Form Widgets field padding option responsive FIX - Disabled autocomplete on honeypot fields on form Widgets, preventing browsers from adding data and blocking form submission FIX - Fixed Carousel/Slide widgets mobile overflow bug FIX - Fixed Icon List Widget bug where Icons sometimes had different sizes
v. 1.1.0 – 14 August 2024
UiCore Framework 5.1.0 NEW - Added pill header top spacing option UPD – Removed waypoints.js and replaced with IntersecionObserver FIX - Fix fade down blog animation FIX - Post list block format fix UiCore Elements 1.0.9 FIX – Fixed Accordion bug where links in content weren’t clickable. FIX – Fixed Advanced Post widgets bug where readmore button icons weren’t printed if Elementor Inline Font Icon feature was enabled. FIX – Fixed APG bug where Item Limits weren’t respected. FIX – Fixed Motion Blur Counter animation bug caused by Waypoint update. UPD – Totally removed Waypoint from the plugin, replacing it with InterserctionObserver. UPD – Added dragging control to Testimonial Slider’s Circular Avatar animation. UPD – Small improvements on instructions texts and code overall. UiCore Animate 1.0.11 FIX – Fixed Submenu bug where clicking would open the page, instead of the submenu, when some page transition animations were enabled. FIX – Fixed Animated Borders bug that wasn’t working with Advanced Post Grid and Container widgets. UPD – Improved Split animations viewport trigger method.
v. 1.0.9 – 1 August 2024
UiCore Framework 5.0.16 FIX: Fixed mobile menu display issue FIX: Fixed list style issue in Gutenberg editor
v. 1.0.8 – 30 July 2024
UiCore Framework 5.0.15 NEW - The Events Calendar support for theme builder NEW - Added sticky option for mobile menu FIX - WooCommerce better template compatibility for 3rd party plugins FIX - Save button issue in custom code page UiCore Animate 1.0.9 FIX – _border_border warning caused by Disable Optimized Control Loading experiment NEW – Added Animated Border support for Icon List individual items (from UiCore Elements) NEW – Added Animated Border support for Advanced Post Grid individual items (from UiCore Elements) UPD – Minor Animated Border improvements UiCore Elements 1.0.7 NEW – Added new widget: Newsletter NEW – Added new widget: Custom Carousel (with Nested capabilities) NEW – Added new widget: Custom Slider (with Nested capabilities) NEW – Added new animation to Testimonial Slider: Circular Avatar NEW – Added Mailchimp Integration to form widgets. FIX – Fixed Slider Widget’s Stacked animation bug. FIX – Fixed Counter icon color bug with Inline Font Icon experiment. FIX – Fixed Icon List numbers bug that outputted only odd values. FIX – Fixed APG bug where Item Limits wasn’t respected. FIX – Fixed Testimonial Grid masonry bug where desktop columns overcome mobile values. FIX – Fixed Icon Box bug where title spacing, with inline icon, was also applied to the media. FIX – Fixed Icon Box background icon color bug. UPD – Made several improvements to Carousel and Slider widgets. UPD – Improved Testimonial widget’s layout 6 design by setting the media above content on mobile. UPD – Added hover style options to the Icon Box badge. UPD – Improved Icon Box readmore options by setting Box Hover and Button Hover separated styles.
v. 1.0.7 – 1 July 2024
UiCore Framework 5.0.14 NEW: Added animation for Grid Lines in Theme Options - General Added Integrations tab in Theme Options to manage API keys Added new submenu animation: Website Blur UPD: Added new Google Fonts: Source Sans 3 and Source Serif 4 FIX: Fixed issue with Theme Builder header while using Keep theme default Fixed issue with submenu on center creative header with top banner active Fixed issue with Theme Builder page title not overwriting the default one Fixed issue with last menu item on Pill Style header Fixed weird behaviour with Advanced Post Grid widget in Theme Builder mega menu UiCore Elements 1.0.6 NEW: Added new widget: Tabs (with Nested capabilities) Added WPML String Translation support to all our widgets UPD: Added Stroke Color & Gradient text options to Highlighted Text widget Small Icon Box improvements Optimized Accordion widget script Optimized Accordion widget accessibility by adding keyboard navigation FIX: Fixed Icon Box log errors and global link bug on the editor Fixed Accordion accessibility errors pointed on Lighthouse and similar performance tools Fixed Meta Component bug that made some widgets hover actions get triggered at hidden menus Fixed Slider Animation bug that blocked some items animation from being triggered Contact Form Submission API dynamic url UiCore Animate 1.0.9 NEW: Added Animated Border support for Icon List individual items (from UiCore Elements) Added Animated Border support for Advanced Post Grid individual items (from UiCore Elements) Added Scroll Effects on containers (contains multiple effects like Sticky Scale, Mask Reveal and more) Added Animated Border in all border controls (contains hover glow, rotate, multicolor rotate and more) UPD: Minor Animated Border improvements
v. 1.0.6 – 6 May 2024
UiCore Framework 5.0.13 NEW: Added Header cta size selector Container Sticky effects Magnet button option for menu interaction FIX: Fixed theme builder single issue on pages Optimized control loading experiment compatibility Fixed import issues caused by emoji UiCore Animate 1.0.7 FIX: Fixed Fade In Page Transition issues UiCore Elements 1.0.5 NEW: Added new widget: Contact Form Added Vertical Alignment option on all Testimonial widgets Added Multiple animations to Carousel and Slider Widgets UPD: Several improvements on assets and components Optimized Carousel widgets markup FIX: Fixed issues with Accordion's active items and width Fixed button alignment on both Advanced Post Grid & Advanced Post Carousel Fixed transition problems on Icon Box Fixed the content dummy content issue
v. 1.0.5 – 29 April 2024
UiCore Framework 5.0.12 NEW: Added post filters on blog page Added box shadow option for button style Added blur effect to header side drawer and mobile menu background Added multiple new styling options for back to top button Added excerpt in blog post page title Added Full Screen style to blog post page title Added option to force blog post typography in theme builder single template FIX: Fixed issue with close button on Hamburger header layout Fixed issue with search wrapper showing on the bottom of the page Fixed issue Text Flip hover effect on menu items on mobile Fixed issue Page Options - Transparent Header not working Fixed issue with Loop Posts on blog navigation showing incorrect translation Fixed issue with menu container on Hamburger Center layout Fixed styling issue with shop checkout page UiCore Animate 1.0.6 FIX: Animations Controller ui issues caused by selecting multiple widgets UiCore Elements 1.0.4 NEW: Added new widget: Advanced Post Carousel FIX: Fixed issue with Highlighted text using div tag Fixed Split layout skin on Advanced Post Grid Fixed warning on Post Grid Fixed issue with Advanced Post Grid showing incorrect post date Fix: Added correct ARIA attributes to Accordion
v. 1.0.4 – 4 April 2024
UiCore Framework 5.0.11 NEW: Added new options for page title: border radius and margin Added new font: Hanken Grotesk FIX: Fixed issue with call to action button link Fixed issue with popup button not working if Inline Font Icons was active in Elementor Experiments Fixed styling issue with post meta avatar Fixed issue with transparent header not working in page options Removed extension from themify-icons.css UiCore Animate 1.0.5 NEW: Added new page transitions: Columns and Multilayer Added new option: Preloader (23 different styles) UiCore Elements 1.0.0 NEW: Added new widgets: Testimonial Grid, Testimonial Carousel, Testimonial Slider, Logo Grid, Logo Carousel Added filtering options for Advanced Post Grid Added AJAX pagination for Advanced Post Grid FIX: Small bug fixes
v. 1.0.3 – 5 March 2024
UiCore Framework 5.0.10 NEW: Pill header style for desktop and mobile menu Mobile Header Layout Mobile Menu Entrance Animations UPDATE: Moved entrance animations controls from animations tab to main component tab Cart icon link on cart and checkout page Custom Js <script> tag validator FIX: Dropdown hover interaction click bugs Theme builder Popup Warnings fix Theme builder Portfolio category condition fix Fixed issue with Element Pack Pro not activating Fixed issue with submenu items not working on Dropdown Trigger: Click Fixed documentation links in Theme Options Other small bug fixes UiCore Animate 1.0.4 NEW: Added multiple split text animations (Cut, Blur, and more) FIX: Elementor Pro Compatibility fix Removed console log from split animation
v. 1.0.2 – 7 February 2024
UiCore Framework 5.0.9: FIX: Fixed issue with Element Pack Pro not activating Fixed issue with submenu items not working on Dropdown Trigger: Click Fixed documentation links in Theme Options Other small bug fixes
v. 1.0.1 – 2 February 2024
UiCore Framework 5.0.8: NEW: Added post reading time meta to blog grid and blog single Added featured image option to column background Added new custom trigger to close theme builder popup FIX: Fixed compatibility issues with Tutor LMS plugin Fixed compatibility issues with WooCommerce plugin Fixed issue with submenu trigger Fixed sidebar issue on the shop page Fixed featured image issue on Simple Creative page title UiCore Elements 0.0.2: NEW: New Elementor widget: Counter New Elementor widget: Icon Box New Elementor widget: Accordion New Elementor widget: Icon List UiCore Animate 1.0.2 NEW: Added Smooth Scroll Added the option to remove the Animation Controller from editor Added the option to animate the columns FIX: Fixed the Animation duration Fixed Fluid Background Animations extra color bug
v. 1.0.0 – 22 January 2024
Initial Release
Support, Knowledge Base and Feedback
- UiCore Help Center: Get premium support and find solutions to your problems.
- Outgrid Knowledge Base: An extensive documentation to help you get started.
- UiCore Feedback: This is the place for you to vote, discuss and share ideas.
What can you build with Outgrid?
Outgrid has professional, pixel perfect and clean modern layouts for almost any website you need:
- Small Business Websites
- Corporate Websites
- Landing Pages
- Authority Blogs
- Sales & Marketing Pages
- Online Shops
Best choice for freelancers
When it comes to usability, aesthetics, and general polish in our designs, we’re perfectionists. At UiCore, we focus on bringing web designers and freelancers around the world an outstanding user experience when working on website projects for their clients.
Easy to Get Started
With an impressive collection of demo templates, block library and One Click Demo Import, getting started with Outgrid will only take you a few minutes.
One-Click Website Installation
With the foolproof demo content import tool, you can have your new website up and running in a matter of minutes. Simply choose which demo website to install, the type of content you want installed (pages, posts, widgets, navigation menu items, media, theme options), and the importer will take care of it, automatically installing any required plugins and reporting errors in case something went wrong.
UiCore Template Library
Create your amazing website from a collection of 500+ pre-designed sections and pages. Just pick the blocks you like best and combine them. No matter what, it’ll look fantastic.
Visual Page Builder
Outgrid uses the most powerful drag and drop page builder in the world, Elementor.
- Pixel Perfect Design – The only complete design platform to offer full design control, while producing 100% clean code. Take your design vision and turn it into a cool custom website.
- Live Editing – Viewing each element while styling it makes a world of difference.
- Freehand Design Experience – Position absolute, fixed position, Inline Elements, Vertical & Horizontal Flex Alignment.
- Shape Dividers – Choose from 26 different shape dividers to create eye-catching backgrounds.
- Faster Than Others – Every change you make is instant, resulting in the best user experience.
- Custom Fonts – Choose from any Google font, or upload your own fonts, while previewing it directly from the panel
- Enhanced Background Types – Add any image, slideshow, video, and solid/gradient color as a background
- Revision History – Every time you update a page, a new revision is created, so you can always trace back your steps.
- Auto Save, Redo & Undo – In Elementor, your work is automatically saved. Make a mistake? Quickly undo it with one click.
- Edit in Draft Mode – Work freely on your draft, while keeping a separate published version on the live site.
- Save & Reuse Everything – Work smarter, instead of harder. Save elements you create in Elementor, then reuse them on other pages.
- Export & Import Between sites – Export / import is as easy as it gets. Your entire design gets transferred via a JSON file.
- Hotkeys & Cheatsheet – Hotkeys are keyboard shortcuts that let you do just about any task with one click.
200+ Design Elements
Elements enable you to become a power user and take your website to a new level. With Outgrid, you have 200+ elements, allowing you to build virtually any layout you can imagine. All of them are available in Elementor page builder:
- 360° Product Viewer
- Accordion
- Advanced Button
- Advanced Counter
- Advanced Divider
- Advanced Google Map
- Advanced Heading
- Advanced Icon Box
- Advanced Image Gallery
- Advanced Progress Bar
- Alert
- Animated Heading
- Audio Player
- Basic Gallery
- bbPress
- Booked Calendar
- Breadcrumbs
- BuddyPress Friends
- BuddyPress Group
- BuddyPress Member
- Business Hours
- Button
- Caldera Form
- Calendly
- Call out
- Carousel
- Changelog
- Charitable Campaigns
- Charitable Donation Form
- Charitable Donations
- Charitable Donors
- Charitable Login
- Charitable Profile
- Charitable Registration
- Charitable Stat
- Charts
- Circle Info
- Circle Menu
- Comment
- Contact Form 7
- Cookie Consent
- Countdown
- Counter
- Crypto Currency Card
- Crypto Currency Table
- Custom Carousel
- Custom Gallery
- Dark Mode
- Device Slider
- Divider
- Document Viewer
- Download Monitor
- Dropbar
- Dual Button
- Easy Digital Downloads
- Easy Digital Downloads History
- Easy Digital Downloads Purchase History
- Easy Download Portfolio Editor
- Event Calendar Countdown
- Event Carousel
- Event Grid
- Event List
- Everest Form
- Fancy Card
- Fancy Icon
- Fancy List
- Fancy Slider
- Fancy Tabs
- FAQ
- Featured Box
- Flip Box
- Fluent Form
- Formidable Forms
- Give Donation History
- Give Donor Wall
- Give Form
- Give Form Grid
- Give Goal
- Give Login
- Give Profile Editor
- Give Receipt
- Give Register
- Give Totals
- Google Maps
- Google Reviews
- Gravity Forms
- Heading
- Help Desk
- Honeycombs
- Hover Box
- Hover Video
- HTML
- Icon
- Icon Box
- Icon List
- Icon Nav
- Iframe
- Image
- Image Accordion
- Image Box
- Image Carousel
- Image compare
- Image Expand
- Image Magnifier
- Inner Section
- Instagram Feed
- Interactive Card
- Layer Slider
- Lightbox
- Logo Carousel
- Logo Grid
- Lottie Icon Box
- Lottie Image
- Mailchimp
- Mailchimp For WordPress
- Marker
- Member
- Menu Anchor
- Navbar
- News Ticker
- Ninja Forms
- Notification
- Offcanvas
- Open Street Map
- Panel Slider
- Portfolio Carousel
- Portfolio Gallery
- Portfolio List
- Post Block
- Post Block Modern
- Post Card
- Post Gallery
- Post Grid
- Post Grid Tab
- Post List
- Post Slider
- Pricing List
- Pricing Table
- Profile Card
- Progress Bar
- Progress pie
- Protected Content
- QR Code
- QuForm
- Reading Progress
- Scroll Button
- Scroll Image
- Search
- Shortcode
- Sidebar
- Simple Contact Form
- Single Post
- Slider
- Slideshow
- Social Icons
- Social Proof
- Social share
- Sound Cloud
- Source Code
- Spacer
- Star Rating
- Step Flow
- SVG Image
- Switcher
- Table
- Table of Content
- TablePress
- Tabs
- Tag Cloud
- Testimonial
- Testimonial Carousel
- Testimonial Grid
- Testimonial Slider
- Text Editor
- Thumb Gallery
- Timeline
- Timezone
- Toggle
- Trailer Box
- Tutor LMS Course Carousel
- Tutor LMS Course Grid
- Twitter Carousel
- Twitter Grid
- Twitter Slider
- User Login
- User Register
- Vertical Menu
- Video
- Video Gallery
- Video Player
- Weather
- weForm
- WooCommerce Add to Cart
- WooCommerce Carousel
- WooCommerce Cart Page
- WooCommerce Categories
- WooCommerce Checkout Page
- WooCommerce Mini Cart
- WooCommerce Products
- WooCommerce Slider
- WooCommerce Tracking Form
- WP Forms
Theme Options Panel
At the heart of many popular WordPress themes is a powerful theme options panel. This is a great way to include theme customization options that non-developers can manage and understand. Outgrid offers tons of customization options for almost any part of your website. Here are some of the most important features:
- Global Colors – This feature gives you the possibility to customize the colors of all elements on your website in the same time, thus saving time and effort. There are 7 colors to use throughout your website, all of them being linked to all color elements in Theme Options and also fully integrated with Elementor Design System.
- Global Fonts – Just like Global Colors, with Global Fonts you can change the fonts of your website on all pages at once. Choose between Google Fonts or System Fonts, then link to all typography elements in Theme Options. Fully integrated with Elementor Design System.
- Responsive Controls – Device sensitive options allow you to set the individual values for desktop, tablet and mobile.
- Advanced Backgrounds – The background components allows you to select between a solid color, gradient or image.
- Full Typography Options – Complete typography options: font family, font style, text transform, font size, line height, letter spacing and color.
- Live Settings Search – Search for any feature and get instant smart results. Click on a result and it takes you to the selected setting.
- Preset Manager – Save / load settings for each category in theme options. Import ready-made presets (from demos) or use this feature to test various configurations easily.
- Dark Mode – Turn on Dark Mode for a great viewing experience especially in low-light environments.
- Theme Style – Set global options like typography and buttons.
- Server Status – Shows a system check and lets you know if your current server configuration meets the minimum requirements.
- Error Log – Shows a log of errors when one click demo import fails or imports partially.
Page Options
Overwrite theme options at page Outgrid, without using any custom code. Some of the settings available in page options are:
- Enable Page Title
- Page Title Background
- Page Title Background Overlay
- Page Title Color
- Breadcrumbs
- Layout (Boxed or Full Width)
- Body Background
- Enable Header
- Transparent Header On / Off
- Change Height On Scroll
- Top Banner On / Off
- Footer On / Off
- Copyright On / Off
- Custom CSS
- Custom JS
990+ Google Fonts
Choose the perfect fonts for your website from a huge collection of Google web fonts.
News & Blogging Platform
- Base Layouts – Four stunning blog pages to choose from
- Grid Controls – Complete customization options for Grid Columns, Grid Items Spacing, Item Hover Effect, Image Ratio, Image Border Radius and typography.
- Post Info – On / Off toggle for author, date, category and excerpt.
- Sidebars – Assign any sidebar for archive page and post page. Sidebars can be set to normal or sticky.
- Narrow Post Width – Reduce the post container for better readability.
- Reading Progress – Shows a progress bar below the header that indicates your current reading progress.
- Separate Typography Options – Blog posts should be optimized for reading, that’s why we included a full set of typography options just for it.
- Elementor Widget – Place the blog grid anywhere on your website using the custom UiCore Post Grid element.
Unique Portfolio
Distinguish your brand with the help of great website design and portfolio features that help you create a lasting impact.
- Grid Controls – Complete customization options for Grid Columns, Grid Items Spacing, Item Hover Effect, Image Ratio and Image Border Radius.
- Sidebars – Assign any sidebar for portfolio page and portfolio single. Sidebars can be set to normal or sticky.
- Elementor Compatible – Build your portfolio items with Elementor page builder, for total customization freedom.
- Elementor Widget – Place the blog grid anywhere on your website using the custom UiCore Post Grid element.
Full eCommerce Support
With a full suite of eCommerce capabilities thanks to great integration with the leading WordPress WooCommerce plugin, creating a highly professional, fully functional online shop has never been easier.
- Grid Controls – Adjust the shop grid to fit your style.
- Quick Cart View – Enjoy a quick toggle sidebar cart view.
Visual Form Builder
Create powerful, complex online forms that allow you to collect data in a much more efficient way. The possibilities are pretty much endless. With Outgrid, you get all the tools you need for collecting data online with zero restrictions.
- Built With Elementor
- 25 Fields
- Newsletter Integrations
- GDPR Consent
- Google reCAPTCHA
- File Upload
- Export entries as CSV
- Redirect after successful submission
- Capture User Browser Data
One Page Sites
Easily setup one page navigation with Outgrid on your homepage or across multiple pages to create unique and engaging layouts for your visitors.
Boxed & Wide layouts
Outgrid offers a global setting that can change your website from the default wide display to a boxed setup where you can set a background image/color to display behind the boxed container.
Header Options
Outgrid comes with tons of options that allow you to customize the header to the smallest detail. Some of the most important features are:
- Enable / Disable Globally – Use it to quickly turn off the header throughout your website.
- Background – Choose between solid color, gradient or image.
- Padding – Fine tune your header height.
- Border – Separate the header from website using a custom color border on the bottom.
- Shadow – Make your header pop with a soft box shadow.
- Transparent – Set the header to transparent before scroll.
- Wide – Header uses the full page width; suitable for headers with lots of menu items.
- Change Height on Scroll – Control the height before and after scrolling on the page.
- Call to Action Button – Add a call to action button on the right side of the header.
- Widget Area – Add a custom widget area on your header.
- Menu Typography – Full typography controls for menu items + main and hover colors.
- Dropdown: Edit dropdown background color and menu item colors.
Customizable Mobile Menu
- Logo Height – Adjust the logo height on mobile for better visibility.
- Background – Choose between solid color, gradient or image.
- Use Secondary Logo – Useful for dark mobile menus where default logo is not visible.
- Menu Animation – Choose between Fade, Slide Along or Slide on Top.
- Menu Typography – Full controls for menu items + main and hover colors.
Footer Options
- Layout – Choose between 15 layout configurations, ranging from one column to 5 columns.
- Background – Choose between solid color, gradient or image.
- Typography – Full controls for titles, text and links hover colors.
Performance and SEO Optimized
- Fast Loading: Outgrid is optimized to improve website speed to the max without compromising any of the features.
- SEO Optimized: Outgrid comes with the latest SEO best practices to optimize search engines visibility and social sharing conversion.
WPML and Polylang Ready
Outgrid supports both WPML (paid) and Polylang (free) to translate your website into multiple languages to reach your global audience.
Mobile and Retina Friendly
- Fully responsive ready-made layouts
- Responsive controls in Elementor and Theme Options
- Turn on / off individual elements on mobile / tablet / desktop
Animations that take your website to the next outgrid
Make your website come to life! Grab the attention by adding awesome animations to any element you want!
Multisite Tested
Outgrid has been thoroughly tested across numerous multisite setups (including our own demo installations), so you can rest easy knowing that everything will function as it should across your network.
Child Theme Ready
Create your own child theme by starting from the included dummy child theme.
Cross Browser Compatibility
No browser is left behind with Outgrid. All modern supported browsers include:
- Google Chrome
- Firefox
- Safari
- Opera
- Microsoft Edge
- Internet Explorer 11
Clean Code
Outgrid conforms to industry best practices at all outgrids. Implementing the latest HTML5 and CSS3 techniques, along with cutting edge WordPress standards ensures that your theme will provide you with the best possible experience you could hope for with a premium theme.HARVEL-RRZZX
Core Features
- Support for Elementor page builder.
- 30+ demos.
- 200+ templates.
- 200+ Premium Elements.
- Super clean design.
- One click demo importer.
- WooCommerce Ready.
- Eye catching built-in elements animations.
- Sticky Mobile Header.
- WPML Ready.
- Polylang Ready.
- Contact Form 7 Support.
- 990+ Google fonts and external custom fonts.
- Blog reading progress bar.
- Advanced Google maps styles.
- Unlimited Colors & Unlimited Possibilities.
- 4 Portfolio Layouts.
- SEO ready.
- Custom 404 pages.
- Intuitive theme options.
- Fully responsive.
- Extensive knowledge Base.
- Multi Language.
- Google & Adobe Fonts.
- Developer friendly.
- Responsive & Retina Ready.
- Contact Form builder.
- Sidebar manager.
- Page Title customiser.
- Auto-Save.
- Revision History.
- Custom Color Picker.
- Undo-Redo.
- Save & Reuse sections.
- Responsive editor.
- Customise Widgets.
- Custom maintenance page.
- Widget customiser
Image and Assets Credits
All the image and font credits on Outgrid demo websites are used only for demonstration purposes and are not included with your purchase.
Buy it Once. Get FREE Updates Forever!
By purchasing Outgrid you are getting access to free lifetime updates and 6 months of premium support.